Troubleshooting Your Vaporesso: Common Problems and How to Fix Them

If your Vaporesso has stopped working, will not charge, or is flashing lights or a message at you, the fix is usually quick. Most faults come down to four things: the kit is switched off or locked, the battery is flat, the pod is not making contact, or the pod itself has failed. Each section below starts with what the light or message means, taken from Vaporesso's own manuals, then gives the fix step by step.

Jump to your problem:

• Vaporesso not working
• AT CHECK error
• CHECK ATOMIZER and SHORT ATOMIZER
• E1, E2 and E3 errors
• Not charging
• Flashing lights
• Not hitting or pulling
• How to reset
• Lock and unlock
• XROS 5 Mini not working
• Vibe not working
• Balance wire fault

Vaporesso Not Working

A Vaporesso that will not fire is usually switched off, locked, flat, or not reading the pod. Work through these checks in order, because each one takes seconds and rules out the next most likely cause:

1. Turn it on. On kits with a button, such as the XROS 5, XROS Pro 2, XROS 6, Luxe XR Max 2 and Armour kits, click the button 5 times within 2 seconds. Kits with no button, such as the XROS 5 Mini, XROS 6 Mini and Vibe SE, have no power steps in their manuals and fire when you draw.
2. Check it is not locked and the fire button is switched on. On the XROS 6 a locked screen still vapes, but with the fire button switched off in the settings, pressing the button no longer fires the kit. The steps for each kit are in the lock and unlock section.
3. Charge it. Plug it in and look for the charging animation on a screen kit, or the lights counting up on the XROS 5 Mini and XROS 6 Mini.
4. Refit the pod. Take it out, wipe the metal contacts on the pod and inside the kit with a dry cotton bud or tissue, and push it back in firmly and straight.
5. Read the light or the screen. The kit is telling you what is wrong. The main light patterns and screen messages are explained in the sections below.

Vaporesso Not Turning On

If 5 clicks does nothing on a button kit, charge it before anything else, then try again. If there is still no sign of life on charge, try another USB-C cable and a plug adapter rather than a laptop port. A kit that stays dead on a known good cable has a battery or charging fault, and that is when to get in touch.

Vaporesso Stopped Working Suddenly or Randomly

A kit that was fine and then stopped mid-use has usually hit one of its safety cut-offs. Vaporesso kits stop firing after one long draw: 8 seconds on the XROS, Vibe, Luxe X and ECO kits, and 10 seconds on the Luxe XR Max, Luxe XR Max 2, Luxe X Pro, Armour, GEN, Target and GTX kits.

Let go, then draw again. The Luxe X and the original Luxe XR Max also turn themselves off after the cut-off, so click 5 times to turn them back on.

The cut-off shows itself visually too:

• OVER TIME on screen kits
• The battery level flashing twice on the Luxe X3 and ECO Nano Plus
• 5 quick flashes in the current colour on the Luxe XR Max 2
• The light breathing 3 times on the Luxe X
• Green, blue then red flashes on the original XROS Pro, Vibe SE and Vibe Nano
• 3 flashes in the battery colour on the Vibe SE 2
• 5 flashes in the battery colour on the XROS 4
• 4 flashes then one slow breath of the lights on the XROS 4 Mini, XROS 5 Mini and XROS 6 Mini.

Any other message or pattern means the kit has found a fault with the pod or the battery, which the sections below cover.

New Pod and It Will Not Hit

A freshly filled pod needs time for the e-liquid to soak the coil before the first draw. Vaporesso say to wait 5 minutes the first time you fill a pod on most kits. On the Vaporesso XROS 6 pod kit and XROS 6 Mini the wait is 1 minute, which Vaporesso call 60s Smart Prime, and on most versions the XROS 6 can time it for you with PRIME COIL in its menu. Vaporesso say the 1 minute prime only works when the room is 5°C or warmer, so in the cold give it the full 5 minutes.

Try a Different Pod

A faulty pod, or one that is not connecting, can stop the whole kit, and swapping it is the fastest way to find out. If a new pod works straight away, the old one had failed. Every current XROS kit takes the Vaporesso XROS COREX 3.0 pods.

What Does AT CHECK Mean on a Vaporesso?

AT CHECK means the Vaporesso kit cannot find a working atomizer. The pod or coil is missing, not touching the contacts, or reading a resistance that is too high, so the kit stops firing to protect itself. It is not a battery fault.

The exact words AT CHECK appear in Vaporesso's manual for the Vaporesso GTX One Pro kit, which also shows AT SHORT when the coil reads too low. On the XROS 5, XROS 5 Nano, XROS Pro 2, XROS 6, Armour Max and Armour Ultra, the manuals call the same fault CHECK ATOMIZER. Whichever you see, the fix is the same.

How to Fix AT CHECK on a Vaporesso

1. Take the pod or tank off the kit.
2. Look at the metal contacts on the pod base and inside the kit. Wipe off any e-liquid or condensation with a dry tissue or cotton bud.
3. Refit the pod firmly and straight. A pod sitting at an angle is enough to cause the message.
4. If it is still showing, fit a different pod. If the message clears, the first pod has failed.
5. On a tank with a replaceable coil, such as the GTX One Pro, unscrew the base, pull the coil out and push it back in fully, then screw the base back on. The coil pushes in and pulls out; do not try to screw it in. If it persists, fit new Vaporesso GTX coils.

If AT CHECK stays on with a new pod or coil and clean, dry contacts, the fault is in the kit rather than the pod, and that is worth a warranty check.

AT CHECK on the XROS Pro and XROS Pro 2

Vaporesso's manual for the XROS Pro 2 lists this fault as CHECK ATOMIZER, shown when there is no load or the resistance is too high. The fix is the same as above: dry the contacts, refit the pod, then try a new pod. The original XROS Pro has no text message for it; it flashes its light 5 times in the current battery colour instead.

AT CHECK on the Luxe XR Max 2

The Luxe XR Max 2 has no written message for this. It flashes its light red 5 times quickly and stops, which Vaporesso use for no load and high resistance as well as for a short. If you use a Luxe XR pod with a GTX coil, pull the coil out and push it back in fully, then refit the pod. With a Luxe X pod, which has a fixed coil, refit the pod or try a new one.

Check Atomizer and Other Vaporesso Error Messages

CHECK ATOMIZER means the same as AT CHECK: no pod or coil is detected, or its resistance is too high. The Armour Max manual puts a number on it, showing CHECK ATOMIZER when there is no load or the resistance is above 5 ohms. Fix it with the same steps as AT CHECK: clean and dry the contacts, refit the pod, then try another pod or coil.

The main Vaporesso error messages, what the manuals say they mean and what to do:

Error message	Meaning and fix
CHECK ATOMIZER, AT CHECK or HIGH ATOMIZER	No pod or coil detected, or resistance too high. Dry the contacts, refit the pod, try a new pod or coil.
SHORT ATOMIZER, LOW RESISTANCE, AT SHORT or LOW ATOMIZER	Resistance too low or a short circuit. Stop firing, remove the pod and fit a new one.
BATTERY LOW, LOW BATTERY or LOW BAT	Battery too low to fire. Charge the kit.
OVER HEAT	The kit is overheating. Stop and let it cool before vaping again.
OVER TIME	One draw lasted too long (8 or 10 seconds). Let go and draw again.

NOR on the screen of an XROS 5 or XROS Pro 2 is not an error. It is Normal mode, one of the PWR, NOR and ECO modes you choose with 3 clicks.

Short Atomizer or Low Resistance

This is the one to take seriously. The kit has read a short circuit or a resistance too low to fire, and it has stopped. Do not keep pressing the button. Take the pod out, check for e-liquid on the contacts, and fit a new pod. If a new pod shows the same message, stop using the kit and contact us. The Vaporesso XROS 5 Nano pod kit shows this as LOW RESISTANCE, while the XROS 5, XROS Pro 2 and XROS 6 show SHORT ATOMIZER.

Check Atomizer on the Armour Ultra

The Vaporesso Armour Ultra kit uses a tank, so check the coil as well as the contacts. Unscrew the tank base, pull the coil out and push it back in fully, then screw the base back on. The Armour Max and Armour Ultra manuals show CHECK ATOMIZER for no load or above 5 ohms, and SHORT ATOMIZER or LOW RESISTANCE below 0.1 ohm.

If your screen shows something that is not on this list, it may be another brand's code. Our vape error codes guide covers the messages used across the major brands.

Vaporesso E2 Error, and E1 and E3

E2 means no load or high resistance: the kit cannot detect the pod, the same fault other Vaporesso kits call CHECK ATOMIZER. Vaporesso use E codes on two current kits, the Luxe X3 and the ECO Nano Plus, and the error codes mean the same on both:

Code	Meaning and fix
E1 (flashes 5 times)	Low resistance or short circuit. Stop firing, fit a new pod.
E2 (flashes 4 times)	No load or high resistance. Dry the contacts, refit the pod, try a new pod.
E3 (flashes 3 times)	Too hot. Let it cool before vaping again.
0%	Battery too low. Charge the kit.

On the Vaporesso Luxe X3 pod kit, E2 usually clears once the pod is refitted firmly with dry contacts. If it comes back with a new pod, contact us.

On the Vaporesso ECO Nano Plus pod kit, check the pod is fully home in the kit, then try a different ECO Nano pod. Vaporesso list the ECO Nano Plus as taking the whole ECO Nano pod range.

Vaporesso Not Charging

Most charging faults are the cable, the plug or the port, not the battery. Here is how to tell what is wrong and what to try, in order:

No Charging Light at All

1. Try the Type-C cable that came in the box, or another certified Type-C cable. Vaporesso's manuals ask for the in-box cable or a compliant certified one.
2. Use a wall plug adapter rather than a laptop or car USB port.
3. Look in the charging port. Pocket fluff or dried e-liquid stops the plug seating. Clear it gently with a dry wooden toothpick, never anything metal.
4. If the port is loose or damaged, stop charging it and check our warranty FAQs.

What a Vaporesso Shows While Charging

Knowing what a normal charge looks like saves a lot of worry. Here's the guidance from each Vaporesso kit's own manual:

Kit	What you see on charge
XROS 5, XROS 5 Nano, XROS Pro 2, XROS 6	A charging animation on the screen with the current charge
XROS 5 Mini	The 4 lights flash from 1 up to 4, then all 4 stay on when full
XROS 6 Mini	The 5 lights flash from 1 up to 5, then all 5 stay on when full
XROS 4, XROS 4 Mini	The light shows the battery level colour, then green when full
Vibe SE, Vibe Nano	The light shows the battery level colour, then green when full, going off after 10 minutes
Vibe SE 2	Red, then green when full, going off after 25 minutes
Luxe XR Max 2, Armour G, GTX One Pro	The screen shows the battery and the charging time left
Armour Ultra	The screen shows the charging time left

Vaporesso Not Working After Charging

If it charged but still will not fire, the battery is unlikely to be the cause. Check the kit is switched on and not locked, then take the pod out, dry the contacts and refit it. A new pod that has only just been filled also needs its priming wait before it will hit. If you have been through all of that, the pod is the likely fault, so try another.

For charging problems on any brand of kit, our vape not charging troubleshooter goes through every cause in order.

Vaporesso Flashing Lights and What They Mean

The light pattern means different things on different kits, so check yours in the table rather than going by colour alone. On LED kits the colour you see while vaping is the battery level, and a burst of flashes followed by the kit stopping is either a fault or the draw cut-off. Here is what each pattern means, from Vaporesso's manuals:

Kit	Lights and flashes
XROS 4	Battery: green 70 to 100%, blue 30 to 70%, red below 30%. Red 5 times: short, low resistance or too hot. 5 times in the battery colour: no pod detected, or a draw held for 8 seconds. Red 3 times: battery low.
XROS Pro (original)	Battery: green 70 to 100%, blue 30 to 70%, red below 30%. Red 5 times: short, low resistance or too hot. 5 times in the battery colour: no pod detected. Red 3 times: battery low. Green, blue then red: a draw held for 8 seconds.
XROS 4 Mini	Battery: green 70 to 100%, blue 30 to 70%, red below 30%. Red 5 times: short or low resistance. 4 times in the battery colour: no pod detected. 4 times then one slow breath: a draw held for 8 seconds. Red 3 times: battery low. Red 3 times, a pause, then 3 more: too hot.
XROS 5 Mini (4 lights), XROS 6 Mini (5 lights)	Battery: number of lights on shows the level. All lights 5 times: short or low resistance. 4 times: no pod detected. 4 times then one slow breath: a draw held for 8 seconds. 3 times: too hot. 2 times: battery low.
Vibe SE, Vibe Nano	Battery: green 70 to 100%, blue 30 to 70%, red below 30%. Red 5 times: short. 5 times in the battery colour: no pod detected. Red 4 times: too hot. Red 3 times: battery low. Green, blue then red: a draw held for 8 seconds.
Vibe SE 2	Battery: green 60 to 100%, blue 10 to 60%, red below 10%. Red 5 times: short or no pod detected. Red 4 times: too hot. Red 3 times: battery low. 3 times in the battery colour: a draw held for 8 seconds.
Luxe XR Max 2	Battery: shown on the screen. Red 5 quick flashes: short, low resistance, no pod or high resistance. Red 4 times: too hot. Red 3 times: battery low. 5 quick flashes in the current colour: a draw held for 10 seconds.

Vaporesso Flashing Green and Not Working

Green flashes on their own often means the Vaporesso battery is well charged.

If it flashes 5 times in green and then stops, or 4 times on the XROS 4 Mini, the kit either cannot detect the pod or you held a draw past the cut-off, which is 8 seconds on the XROS 4. If you were not drawing for that long, dry the contacts, refit the pod, then try another pod. It is not a short circuit: on the colour-light kits in the table above, a short is shown in red.

On the Vaporesso XROS 6 Mini pod kit and XROS 5 Mini, the manuals do not use colours for faults, so count the flashes instead: 4 flashes of all the lights means no pod detected, unless the lights then breathe once, which is the 8 second cut-off.

Vaporesso Flashing Red

If your Vaporesso flashes red 5 times and the kit stops, this usually means a short circuit or a resistance that is too low. On the XROS 4 and original XROS Pro it can also mean the kit is too hot, and on the Vibe SE 2 and Luxe XR Max 2 the same 5 red flashes also mean no pod detected or a resistance that is too high.

On kits that flash in the battery colour when there is no pod, such as the XROS 4, Vibe SE and Vibe Nano, a battery below 30% makes that warning red as well. Whatever the cause, stop firing, take the pod out and fit a new one. If a new pod does the same, stop using the kit and contact us.

Red 3 times means the battery is low, so charge it. Solid red while vaping on an LED kit just means the charge is below 30%, or below 10% on the Vibe SE 2.

Vaporesso Blue Light

Blue while vaping a Vaporesso signals the middle of the battery range: 30 to 70% on the XROS 4, XROS 4 Mini, original XROS Pro, Vibe SE and Vibe Nano, and 10 to 60% on the Vibe SE 2. Nothing is wrong.

In the XROS 6 settings menu, a blue light next to a setting means it is switched on and orange means it is switched off.

Vaporesso Blinking 4 Times

Four flashes on your Vaporesso vape means different things by kit. On the XROS 5 Mini and XROS 6 Mini, and 4 times in the battery colour on the XROS 4 Mini, it means no pod detected.

On the Vibe SE, Vibe Nano, Vibe SE 2 and Luxe XR Max 2 it is red and means the kit is too hot, so leave it to cool.

On the XROS 4 Mini, XROS 5 Mini and XROS 6 Mini, 4 flashes followed by one slow breath of the light is the draw cut-off after 8 seconds, not a fault.

Vaporesso Not Hitting or Pulling

If the light comes on but little or no vapour comes through, or it is not puffing at all, the problem is usually the pod, the airflow or a setting. Check these in order:

1. The fire button has been switched off. The XROS 5 and XROS Pro 2 have BUTTON ON/OFF in the settings menu (4 clicks within 2 seconds), and the XROS 6 has FIRE BUTTON under SETTING. With it off, only a draw fires the kit.
2. The airflow is closed. Open the airflow slider or ring a little and try again.
3. The pod is empty or nearly empty. Refill it and give the coil a minute or two to soak before drawing.
4. The pod has not primed. A dry coil gives little vapour and a burnt taste. Wait 5 minutes after filling a new pod, or 1 minute on the XROS 6 and XROS 6 Mini at 5°C or above.
5. The draw is too hard or too short. Draw-activated kits respond best to a steady, gentle pull.
6. The pod is flooded or worn out. Gurgling, spitting or a burnt taste on a full, primed pod means it is time for a new one. Our guide to how long Vaporesso pods and coils last explains the signs.

XROS Auto Draw Not Working

The XROS 5, XROS Pro 2 and XROS 6 fire from the button or from a draw. If the button works but drawing does nothing, check the airflow is open, take the pod out, dry the contacts and the pod slot, refit it and draw steadily.

If the button does nothing but drawing works, the fire button has probably been switched off in the settings, or the kit is locked.

A 0.4 Ohm Pod on the XROS Mini Retro

The Vaporesso XROS Mini Retro pod kit takes most XROS pods except the 0.4 ohm. If you have fitted a 0.4 ohm pod and nothing happens, that is why. Fit a 0.6, 0.8, 1.0 or 1.2 ohm pod instead.

How to Reset Your Vaporesso

Kits with a screen and a menu usually have a puff counter you can clear, and a few Vaporesso devices have a full factory reset.

The XROS 5, XROS Pro 2 and XROS 6 manuals do not list a factory reset at all, so on those kits "reset" means clearing the puff counter or changing a setting back by hand.

Reset the Puff Counter on the XROS 5 and XROS Pro 2

1. Click the button 4 times within 2 seconds to open the settings.
2. Click to move to the puff clear option.
3. Press and hold for 2 seconds to confirm.

The Vaporesso XROS Pro 2 pod kit also keeps a puff history in the same settings menu, and a click cycles between 1, 7 and 30 days. Clicking 2 times opens the screen themes, not the puff counter.

For everything else on the XROS 5 menus, our guide on how to use the Vaporesso XROS 5 goes through each setting.

Reset the Puff Counter on the XROS 6

Press the button twice to open the MENU, go to SETTING and choose PUFF CLEAR. Vaporesso note that the menu on UK kits differs from the standard version for regulatory reasons, so the wording on yours may not match the manual exactly.

XROS 5 Nano Puff Counter reset

Tap the centre of the rings on the touchscreen to clear the puff records. For a full factory reset, swipe down on the home screen or open SETTINGS from the menu, and choose RESTORE.

Luxe XR Max 2

Click 2 times within 2 seconds to open the menu, use the touch buttons to move and click once to choose. Under SETTINGS, PUFF clears the counter and DEFAULT returns the kit to factory settings.

Armour Ultra, Armour G and GTX One Pro

Press the button 3 times to open the menu. The puff counter can be cleared from PUFF or PUFFS, and the Armour Ultra also has DEFAULT for a factory reset.

XROS 5 Mini, XROS 6 Mini, XROS Mini Retro and Vibe SE

Vaporesso give no menu or reset for these draw-activated kits, or for the Vibe Nano and Vibe SE 2. If one is misbehaving, charge it fully, take the pod out, dry the contacts and refit it.

On the original Vibe and the Vibe Nano Pro, flip the mode and airflow toggle up and down 3 times within 2 seconds to reset the puff counter.

How to Lock and Unlock a Vaporesso

A lock stops the kit firing or its settings changing in a pocket. How you lock and unlock a Vaporesso depends on the specific kit:

Kit	How to lock and unlock
XROS 5, XROS Pro 2	Lock: 4 clicks within 2 seconds, choose SCREEN LOCK (SCREEN LK on the Pro 2), hold 2 seconds. Unlock: 4 clicks within 2 seconds.
XROS 6	Lock: 4 presses, or LOCK under SETTING. Unlock: 4 presses within 2 seconds.
XROS 5 Nano	Lock: Press the button once. Unlock: Press the button, then hold the pattern and slide up.
Luxe XR Max 2	Lock: The lock button on the kit. Unlock: The lock button again; 3 clicks unlocks the touch buttons for wattage.
Luxe X3	Lock: The lock switch on the bottom. Unlock: The lock switch again.
Armour Ultra	Lock: Slide the lock button, or press the power button 4 times. Unlock: Slide it back, or 4 presses.
GTX One Pro	Lock: Slide the lock button. Unlock: Slide it back.

On the XROS 6 a locked screen still lets you vape and turn the kit on and off, and on the XROS 5 and XROS Pro 2 the power on and off still works when locked.

How to unlock a Luxe is a common search, and on the Vaporesso Luxe XR Max 2 kit, the wattage touch buttons only respond after 3 clicks of the fire button, which is easy to mistake for a lock.

Vaporesso XROS 5 Mini Not Working

The Vaporesso XROS 5 Mini pod kit has no button and no screen. It fires when you draw and talks to you through its 4 lights, so the number of flashes is what matters:

What you see	Meaning and fix
4, 3, 2 or 1 lights while vaping	Battery level: 4 is 75 to 100%, 1 is 25% or less. Nothing, or charge soon.
Lights count up from 1 to 4 on charge	Charging normally. Wait until all 4 stay on.
All lights flash 5 times	Short circuit or low resistance. Stop, fit a new pod.
All lights flash 4 times	No pod detected or resistance too high. Dry the contacts, refit the pod, try another.
All lights flash 4 times, then one slow breath	A draw held for 8 seconds. Let go and draw again.
All lights flash 3 times	Too hot. Let it cool.
All lights flash 2 times	Battery low. Charge it.

If no lights come on at all, even on charge, try a different cable and plug. If nothing lights with a known good cable, the kit has a battery or charging fault.

If the lights work but there is no vapour, go through the checks in not hitting or pulling.

XROS 4 Mini and XROS 6 Mini Not Working, No Light

The Vaporesso XROS 4 Mini pod kit uses one light that changes colour rather than a row of lights, and the XROS 6 Mini has 5 lights instead of 4. Both have no button, so no light when you draw usually means a flat battery or a pod that is not seated. Charge it with a different cable, then refit the pod with dry contacts.

Vaporesso Vibe Not Working

The Vibe SE, Vibe Nano and Vaporesso Vibe SE 2 pod kit have no screen, so they cannot show a written error. They use a light instead, and the flash count tells you the fault.

On the Vibe SE and Vibe Nano, red 5 times is a short, 5 times in the battery colour means no pod detected, red 4 times is too hot and red 3 times is a low battery. The Vibe SE 2 uses red 5 times for both a short and no pod detected.

1. Charge it. On the Vibe SE 2 the light is red while charging and turns green when full.
2. Take the pod out, dry the contacts on the pod and in the kit, and push it back in firmly.
3. Try a different pod. If the new pod works, the old one had failed.

Red flashing on a Vibe is not always a flat battery. Count the flashes: 3 is low battery, 4 is too hot, 5 is a short or no pod detected.

Vaporesso Balance Wire Fault

We could not find "balance wire fault" in any Vaporesso manual, including the Armour, GEN and Target mods that use removable batteries. The nearest thing Vaporesso describe is Battery Guard on the Armour Octa, which cuts power when its two batteries drift more than 0.9V apart, and Vaporesso list no message for it.

If your mod does show a battery balance warning, treat it as a sign the batteries are not matched. Take them out, charge both fully in an external charger, and use them as a pair of the same make, age and capacity. If the warning comes back with a fully charged matched pair, stop using those batteries and contact us before replacing anything.

Vaporesso Leaking or Spitting

Leaks from the bottom of the pod, the air hole or into your mouth have their own causes and fixes. They are all in our guide to why a Vaporesso pod leaks and how to stop it.

When to Fix vs When to Replace

Not every fault is worth fixing. Here is a rough guide:

Worth fixing	Needs replacing
Dirty or wet pod contacts (dry and refit)	Water damage or a dropped kit that no longer powers on
Cable or plug problems (swap them)	Charging port loose or broken
A failed pod or coil (fit a new one)	SHORT ATOMIZER or LOW RESISTANCE with every new pod
Closed airflow (open it)	Kit gets hot during normal use
A setting changed by mistake (change it back in the menu)	Battery will not hold any charge

If you think your kit has had it, get in touch and we will check your options before you spend anything.

If you are replacing it, the 0.6, 0.8, 1.0 and 1.2 ohm XROS pods fit every kit in the Vaporesso XROS pod kit range, so spare pods in those resistances will still fit. The 0.4 ohm pod fits only some kits, and not the XROS Mini Retro.