DELIVERY

Delivery Information

 

The safety of our staff and customers is our top priority, so we’re working around the clock to make sure that you can get your orders as quickly as possible whilst keeping deliveries safe. To deliver a better service to our customers, alongside Royal mail we are now shipping with InXpress (DHL), Amazon Shipping and DPD.

Our same day dispatch time Mon-Fri is 2pm Amazon, and 4PM All Other Services. We are closed Saturdays however we offer Sunday Dispatch with Amazon Shipping Up Until 2PM.

While we work to keep everyone safe, we expect there be some delays to deliveries - we appreciate everyone's patience during this time. You’ll be able to see all delivery options available to you at the checkout. Please ensure that you read our COVID-19 customer notice before proceeding with your order.

 

Coronavirus (COVID-19) Customer Notice

Delivery of your parcel.

Due to the current situation, there are significant impacts on our ability to maintain all of our usual service levels. Our delivery partners Royal mail, InXpress (DHL), Amazon Shipping, UPS and DPD are still operating as normal, however due to an increase in staff absences in some areas in particular deliveries are being slightly delayed. We advise during this time to use our InXpress or Amazon next day service as these are taking priority.

 

If your goods do not arrive within our typical time frame we ask you to please be patient as our carriers are doing their utmost to deliver goods to you during this time.

 

There are changes to any signed for delivery - parcels will be placed on your door before they ring the bell and the delivery person will stand back ready for you to answer. If you are not at home you will be left a card with instructions on how to arrange re-delivery. You will no longer be asked to physically sign for the parcel, but you will be asked for your name which the delivery person will enter into the hand held device on your behalf.

 

Receiving your parcel.

Public Health England (PHE) has advised that people receiving parcels are not at risk of contracting the coronavirus (COVID-19). From experience with other coronaviruses, we know that these types of virus don't survive long on objects, such as letters or parcels. This complements the highly publicised guidance from PHE for people to wash their hands more often than usual using soap and hot water.

 

Delivery times.

*08/06/2021 Update - Royal Mail have advised that First Class deliveries in some cases are currently taking up to 10 working days. Next day deliveries are taking priority, however please be aware deliveries are now being made by 4pm the next day.

 

International Delivery times.

Although the shipping page states arrival time, this is just a guide. Please allow a little longer to receive during this busy time of year. The majority will still arrive on time, but there may be a few delays here & there.

 

Shipping Prices

DELIVERY

Royal Mail First Class Shipping:

  • 3-5 working days* (During this time deliveries are taking slightly longer than the usual 1 - 3 business day delivery time).
  • Same day dispatch Monday to Friday orders placed before 4.00 pm. (Excluding Bank holidays)
  • Deliveries are made on weekdays and on Saturday
  • Fully tracked service
  • Signature required

 

*Please note during the COVID-19 situation we have been advised by Royal Mail that some First class deliveries are taking up to 10 working days.

£4.99 under £30

 

£3.39 over £30

 

FREE - spend over £60

DELIVERY

Royal Mail Second Class Shipping:

  • 5-10 working days* (During this time deliveries are taking slightly longer than the usual 2 - 5 business day delivery time).
  • Same day dispatch Monday to Friday orders placed before 4.00 pm. (Excluding Bank holidays)
  • Deliveries are made on weekdays
  • Fully tracked service
  • Signature required

£3.80 under £30

 

FREE - spend over £30

 

DELIVERY

InXpress Shipping:

  • Next working day
  • UK Mainland
  • Deliveries made Monday - Friday (excl. Bank Holidays)
  • Fully tracked service
  • Signature required

£3.99 under £30

 

£2.99 under £30 

 

FREE - spend over £60

 

DELIVERY

Amazon Shipping:

  • 1-2 working days* (During this time deliveries are taking slightly longer than the usual. In some cases, your postcode may cause the system to create an RM48 Label witch still passes through Amazon Depots, but will take a little longer to arrive).
  • Same day dispatch Monday to Friday and Sunday orders placed before 4.00 pm. (Excluding Bank holidays)
  • Fully tracked service
  • Signature required

£1.99 under £30

 

FREE - spend over £40

 

DELIVERY

DPD Next Working Day:

  • Next working day
  • UK Mainland
  • Deliveries made Monday - Friday (excl. Weekends & Bank Holidays)
  • Fully tracked service
  • Signature required

£5.55 under £60

 

£3.00 over £60 

 

FREE - spend over £100

DELIVERY

DPD SAT - Saturday Delivery:

  • Next working day
  • UK Mainland
  • Deliveries need to be made by Friday 4PM ( If Order placed after this time it will be sent the following Monday via DPD Next Day Service and you will be reimbursed the difference. )
  • Fully tracked service
  • Signature required

£7.68 under £60

 

£4.48 over £60

 

DELIVERY

International Shipping:

  • Shipping Rates are calculated at checkout for your specific country.
  • Options - InXpress, Royal Mail & UPS
  • Fully tracked service

 

PLEASE BE AWARE
You will have import duty & fees upon arrival of your parcel.
We have removed the VAT from international purchases, so you are not charged twice!

Calculated at Checkout

 

Sunday,Monday,Tuesday,Wednesday,Thursday,Friday,Saturday
January,February,March,April,May,June,July,August,September,October,November,December
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