Age-Verification

At Ecigone (S.M Supplies & Imports Ltd) we are committed to being a trusted and responsible retailer. It is our legal obligation to ensure that only customers of legal age can purchase vaping products. According to UK and EU law, selling electronic cigarettes and nicotine-delivery products to individuals under 18 years of age is illegal. To comply with these regulations, we request age confirmation when you place an order. We use the industry-standard Age Checked verification service to expedite and secure this process, safeguarding your personal data and anonymity.

How Do We Verify Your Age?

When you make a purchase on our website, you will need to provide your full registered name, billing address, and date of birth. This information should match what is on your driving licence, electoral roll, or UK credit card. Our seamless and unobtrusive Age Checked system confirms your age without affecting your credit score.

What Happens If the Check Fails?

If there are any issues, such as a recent address change or a different name format, Age Checked may not be able to verify your age. In such cases, we will correct the details and either try another age verification method or request another valid proof of age, such as a UK Driving Licence or Passport. If we cannot confirm your age with the details provided, your order will not be processed, and you will receive a notification confirming the cancellation of your order.

How is My Data Used?

Your personal data is not stored by Age Checked. They are an anonymised verification platform that does not keep a record of personal details or track your activity. Your privacy and security are intrinsic to their system.