Shipping

Delivery Information

Here at Ecigone we offer a selection of delivery options for our domestic and international customers so alongside Royal Mail we also offer services from DPD, and we offer UPS for international orders.

We always aim to ship all orders the same day where possible if you have ordered before 4pm Monday - Friday and 2.30pm Sat/Sun We also offer next day UK delivery services via DPD and RM24 Tracked (Royal Mail) we also offer UPS Express which is a 1-2 day service for international orders. If however there isn’t a delivery option at checkout, please contact us for a shipping quote and we will only be too happy to assist.

We also offer FREE UK Next Day delivery 7 Days a Week on all orders over £30!

All of our packages will be securely packed, and shipped in plain jiffy bags to ensure safe delivery.

UK Shipping

Royal Mail Tracked 24 : Mon-Fri

  • Place your order before 4pm for same day dispatch Mon-Fri
  • Deliveries are made every day (excluding Bank Holidays)
  • Fully Tracked Service with a 2-Hour delivery window Safe Place Option 
  • £2.99 on orders under £30 
  • FREE on orders over £30

Download the app:

DPD Pickup Shop - Next Day UK : 7 Days A Week

  • Place your order before 4pm for same day dispatch Mon-Fri
  • Place your order before 2.30pm for same day dispatch Sat-Sun
  • Deliveries are made every day (excluding Bank Holidays) 
  • Fully Tracked with alert when your order is ready for collection £1.99 on orders under £30 
  • FREE on orders over £30

Download the app:

DPD Next Day UK : 7 Days A Week

  • Place your order before 4pm for same day dispatch Mon-Fri
  • Place your order before 2.30pm for same day dispatch Sat-Sun
  • Deliveries are made every day (excluding Bank Holidays)
  • Fully Tracked Service with a 1-Hour delivery window
  • Signature Required, or Safe Place Option & Collection Point
  • £3.99 on orders under £30 
  • £2.49 on orders over £30 & under £60 
  • FREE on orders over £60

Download the app:

DPD Guaranteed Weekend Delivery UK : Sat-Sun

  • Place your order before 2.30pm for same day dispatch Sat-Sun
  • Deliveries are made every day (excluding Bank Holidays)
  • Fully Tracked Service with a 1-Hour delivery window
  • Signature Required, or Safe Place Option & Collection Point
  • £7.99 on orders under £40 
  • £5.99 on orders over £40 & under £60 
  • £3.99 on orders over £60

Download the app:

Same Day Local Delivery UK : Mon-Fri (COMING SOON)

  • Place your order before 3pm for same day Dispatch & Delivery
  • Deliveries are made Mon-Fri (excluding Bank Holidays)
  • Delivered between 3pm-8pm 
  • To Local Postcodes: S40, S41, S42, S43, S44, S45 £3.99 on orders under £60 
  • FREE on orders over £60

International Shipping

UPS Standard & Express International : Mon-Fri

  • Place your order before 2pm for same day dispatch Mon-Fri 
  • Deliveries are made Mon-Fri (excluding Bank Holidays) Fully Tracked Service, Signature Required 
  • Express Saver: 1-2 Working Days 
  • Standard Delivery: 3-5 Working Days 
  • Prices Calculated At Checkout 
  • Import Duty & Taxes to be paid on arrival 
  • Customs rejection/refusal is at the risk of receiver, Ecigone will not be liable for detained or destroyed goods. 

Download the app:

Royal Mail International Tracked : Mon-Fri

  • Place your order before 4pm for same day dispatch Mon-Fri Deliveries are made Mon-Fri (excluding Bank Holidays) Fully Tracked Service 
  • Delivery time depends on destination 
  • Prices Calculated At Checkout based on weight & location Import Duty & Taxes to be paid on arrival 
  • Customs rejection/refusal is at the risk of receiver, Ecigone will not be liable for detained or destroyed goods.

Download the app: