Below FAQ are some common concerns of our clients before purchasing, if you have other questions, please just send it to email@example.com
Vaping is the process of heating an e-liquid into vapour and then inhaling. The e-liquids used can be with or without nicotine.
An ohm is the measure of electrical resistance of the coil inside an atomizer or tank. It is normally shown using this symbol - Ω.
There are two types of vaping - Mouth to lung (MTL) and direct lung (DL). MTL is similar to how you would smoke a cigarette whilst DL resembles smoking shisha.
For hardware, most brands that we distribute have a scratch-off verification code (sometimes called "Scratch & Verify") which you can use to verify that products from our website are genuine. It's not a legal requirement, therefore not all products have the code. Most e-liquids do not come with a verification code, therefore the best way to know that they are genuine is to purchase through a registered, official retailer like ECIGONE. All our products are 100% authentic, we only purchase from official distributors and suppliers whose products comply with industry legal standards.
Studies from the British Medical Association have shown that vaping is 95% less harmful than smoking. The NHS are supporting the use of e-cigarettes in their quit smoking/ Stoptober campaigns. There is no carbon monoxide or tar within the vapour, as confirmed by doctors and recent studies by the Royal College of Physicians.
If the coil is over saturated the excess e-liquid within the atomiser may flood the tank and you could end up with droplets of liquid on your lips / in your mouth. If you get e-liquid in your mouth, it is advised to rinse your mouth out with plenty of water.
Vaping can work out to be between 50 - 90% cheaper than cigarette smoking.
To purchase any vape product or any e-liquid you have to be above 18 years old by law. You may need to verify your age with a driving licence or passport if you visit a store if you are lucky enough to look under 18! When ordering online you may need to pass an age verification check before purchasing products.
Some people use these as a tool to cut down the amount of tobacco they use and others can completely come off of tobacco products using electronic cigarettes. Please be aware that as with any product that replaces smoking. completely coming off of tobacco requires willpower. "There is growing evidence that e-cigarettes can help people stop smoking. Using an e-cigarette can help you manage your nicotine cravings. To get the best out of it, make sure you're using it as much as you need to and with the right strength of nicotine in your e-liquid. You won't get the full benefit from vaping unless you stop smoking cigarettes completely. You can get advice from specialist vape shops or your local stop smoking service." - NHS, 2018.
Some places have starting banning use of electronic cigarettes indoors, there may be No Smoking signs up in public places and a lot of these now include e-cigarette
It is ok to travel with an e-cigarette depending on your destination. It is advisable to check with the local customs office of the country you are visiting to find out if they permit the carriage of electronic cigarettes. If you do take a tank on a plane then it would be best if you remove as much e-liquid as possible as the air pressure can cause tanks to leak and e-liquids can be transported with your toiletries bag. You are not allowed to use your electronic cigarette on the plane.
The flavours differ widely, so if you have a blueberry flavour, it will taste of blueberries but you may be able to taste the nicotine if the strength is quite high or higher than you use normally. There are also tobacco flavoured e-liquids available, which resemble the taste of cigarette smoke.
Yes, the vapour can leave a small amount of smell depending on the e-liquid and type of device. Some smells can be pleasant to you but not to others, so please take this into consideration if you are using the electronic cigarette in confined spaces.
Some people will use their electronic cigarette very regularly, taking a couple of puffs every hour, whilst others may use it in the same way as if they were smoking cigarettes. If you would normally smoke a cigarette then you can use your vape instead in the same pattern as smoking.
As electronic cigarettes give out vapour there is no second hand smoke, but people may experience second hand vapour inhalation if you use your electronic cigarette in a space that is not ventilated or is confined. According to NHS, there is no evidence that exposure to e-cigarette vapour is harmful for bystanders.
The best way is to speak to one of our customer service advisors, they are trained to help you make a well informed decision and you can reach them via email, phone or live chat. All the details you need are in the Contact Us section of the website.
You are inhaling the vapour produced from heating a mixture of water, vegetable glycerin (VG), propylene glycol (PG), artificial and natural flavourings and nicotine if you choose to have this in your e-liquid.
At ECIGONE, we made the decision very early on to not sell fake or copied products - more commonly known as clones - for several reasons. Not only do these products sit in a very grey area in the legal zone, they also undermine the efforts of hard-working manufacturers and mod makers around the world. For those unfamiliar with the buzz around 'clones', it's similar to how high-cost designer handbags are copied, ever-so-slightly modified, mass-manufactured, and sold at a tiny fraction of the cost of the genuine product. The world of vaping has grown so rapidly that we're seeing more and more premium manufacturers cropping up, creating unique devices from amazing materials and using engineering techniques so good that the end result is, what many vapers would call, a piece of artwork. This is often reflected by a premium price for the product. With such a device, you'd often find a serial number engraved on the device, a presentation box, and perhaps even a certificate of authenticity. It's not always the expensive devices that get cloned, though. As with most consumer goods out there, almost anything with a recognisable brand name can be recreated in anonymous factories and sold cheaply enough to entice consumers to buy their clones instead of the real thing. Now, whilst we recognize we could make good revenue on clones, it's not the kind of business model we want to have. As vapers ourselves, we love the work that manufacturers put into their products, and we want to support them. There's also the biggest issue of all: safety. No one knows what batteries are being used in these clones. No one knows the materials used in clones of atomizers, and many of them come to you still with machine oil on them. We've even seen mechanical mod clones without vent holes. There's not a chance we'd ever risk selling something so potentially dangerous, even if it yields massive profit margins. You can be sure that whenever you buy anything from ECIGONE, you're buying genuine and full authorized products that we received directly from the manufacturer.