Delivery
Delivery Information
Free next day delivery on orders over £30, dispatched seven days a week from our Chesterfield warehouse.
Check your delivery options
Order within 00:00:00 for same day dispatch
Most people choose
- Most popular
Royal Mail Tracked 24
Free over £30£2.99 under £30
Next day. Order before 4pm Mon to Fri, 3pm Sat, 2pm Sun.
2 hour delivery window on the day.
DPD Next Working Day
Free over £60£2.49 from £30, £3.99 under £30
Next day to your door. Order before 4pm Mon to Fri, 3pm Sat, 2pm Sun.
1 hour delivery window on the day.
All UK delivery options
- Most popular
Royal Mail Tracked 24
Next day
Free over £30£2.99 under £30
Order before 4pm Mon to Fri, 3pm Sat, 2pm SunBefore 4pm Mon to Fri, 3pm Sat, 2pm Sun
Full details +−
- 2 hour delivery window on the day
- Safe place option
- Postcodes AB, BT, HS, IM, IV, JE, KW, PA, PH, ZE, PO30 to PO41 and TR21 to TR25 are Royal Mail only and can take 2 to 3 working days
- Up to 2 items with built-in batteries per parcel to those postcodes
DPD Next Working Day
Next day to your door
Free over £60£2.49 from £30, £3.99 under £30
Order before 4pm Mon to Fri, 3pm Sat, 2pm SunBefore 4pm Mon to Fri, 3pm Sat, 2pm Sun
Full details +−
- 1 hour delivery window on the day
- Tracking by email, usually within 1 to 2 hours of leaving us
- Redirects and safe places through the DPD app
DPD Pickup Shop
2 days to a local shop
Free over £25£1.99 under £25
Order before 4pm Mon to Fri, 3pm Sat, 2pm SunBefore 4pm Mon to Fri, 3pm Sat, 2pm Sun
Full details +−
- Your parcel waits at a local DPD Pickup shop for you to collect
- Tracking by email, usually within 1 to 2 hours of leaving us
DPD Saturday
Guaranteed Saturday
£3.99 over £60£5.99 from £40, £7.99 under £40
Order before 4pm FridayBefore 4pm Friday
Full details +−
- Tracking by email, usually within 1 to 2 hours of leaving us
- Redirects and safe places through the DPD app
- No dispatch on UK bank holidays; orders go out the next working day
DPD Sunday
Guaranteed Sunday
£3.99 over £60£5.99 from £40, £7.99 under £40
Order before 3pm SaturdayBefore 3pm Saturday
Full details +−
- Tracking by email, usually within 1 to 2 hours of leaving us
- Redirects and safe places through the DPD app
- No dispatch on UK bank holidays; orders go out the next working day
- Ecigone
Click and collect
Ready within 1 hour
Free
Order Mon to Fri 8am to 6pm, Sat and Sun 8am to 4pmMon to Fri 8am to 6pm, Sat and Sun 8am to 4pm
Full details +−
- Unit 1 Park Road, Holmewood Industrial Park, Chesterfield S42 5UY, next to Underwood Meats
- We text you when your order is ready
- Come to the shutter door and call through on the ring camera
- Visits are for click and collect orders only
International delivery
Royal Mail International
Varies by country
By weightShown at checkout
Order before 2pm Mon to Fri, sent in 1 to 2 daysBefore 2pm Mon to Fri, sent in 1 to 2 days
Full details +−
- Fully tracked
- Up to 2kg per parcel
- Up to 2 items with built-in batteries per parcel
- Loose 18650 and 21700 batteries only with a mod or kit they fit
UPS International
Express 1 to 2 days, Standard 3 to 5 days
By weightShown at checkout
Order before 2pm Mon to Fri, sent in 1 to 2 daysBefore 2pm Mon to Fri, sent in 1 to 2 days
Full details +−
- Import duties are paid by the customer
- Loose 18650 and 21700 batteries accepted when sent with a mod
Good to know
- 01
Report problems within 48 hours
Missing, wrong or damaged items need reporting within 48 hours of delivery. Delivery disputes within 10 days.
- 02
Discreet packaging
Every order ships in plain packaging with no branding on the outside.
- 03
Battery limits
Parcels to non-mainland UK postcodes and abroad can carry up to 2 items with built-in batteries. Larger orders are split into extra parcels.
Track your order
Your tracking number arrives by email, usually within 1 to 2 hours of your parcel leaving us.
Delivery questions
When will I get my tracking number?
By email once your order is dispatched, usually within 1 to 2 hours of it leaving the warehouse.
Do you deliver to BFPO addresses?
Yes, choose Royal Mail at checkout, as other couriers cannot deliver to British Forces Post Office addresses. Enter your full BFPO number and postcode to avoid delays. Battery limits may apply to overseas BFPO parcels.
Can I get next day delivery to remote postcodes?
No. Postcodes AB, BT, HS, IM, IV, JE, KW, PA, PH, ZE, PO30 to PO41 and TR21 to TR25 are served by Royal Mail only and can take 2 to 3 working days. Weekend orders go out on Monday, and each parcel can carry up to 2 items with built-in batteries.
Do you deliver on bank holidays?
We do not dispatch on UK bank holidays, so orders placed then go out on the next working day. Parcels already with the courier may still be delivered, depending on the courier's own bank holiday plans.
What if items are missing from my order?
Report it within 48 hours of delivery by live chat or email, with your order number and photos of the packaging. Reports after 48 hours cannot be investigated with the courier. Once confirmed, we replace the item or refund it.