Delivery Information
The safety of our staff and customers is our top priority, so we’re working around the clock to make sure that you can get your orders as quickly as possible whilst keeping deliveries safe. To deliver a better service to our customers, alongside Royal mail we are now shipping with Amazon Shipping and DPD.
Our same day dispatch time Mon-Fri is 2 PM Amazon and 4 PM All Other Services. We are closed Saturdays & Sundays.
While we work to keep everyone safe, we expect there to be some delays to deliveries - we appreciate everyone's patience during this time. You’ll be able to see all delivery options available to you at the checkout. Please ensure that you read our COVID-19 customer notice before proceeding with your order.
⚠️ ATTENTION CUSTOMER ⚠️
|
Please note we CANNOT ship Nicotine or Batteries via Amazon Shipping.
Please DO NOT select this option if you order contains any of the above.
|
CUSTOMER ANNOUNCEMENT
|
|
Shipping Changes
Unfortunately, we have had to amend our price structure for Shipping slightly Due to an increase by Couriers with additional Fuel Surcharges. We continue to offer you very competitive, if not much better Shipping rates than most in the Industry. Thank you for your continued support.
|
 |
Royal Mail First Class Shipping:
- 3-5 working days* (During this time deliveries are taking slightly longer than the usual 1 - 3 business day delivery time).
- Same day dispatch Monday to Friday orders placed before 4.00 pm. (Excluding Bank holidays)
- Deliveries are made on weekdays and Saturday
- Signature required
*Please note that during the COVID-19 situation, Royal Mail has advised that some First-class deliveries are taking up to 10 working days.
|
£4.99 under £40
£3.99 over £40
FREE - spend over £60
|
 |
Royal Mail Second Class Shipping:
- 5-10 working days* (During this time deliveries are taking slightly longer than the usual 2 - 5 business day delivery time).
- Same day dispatch Monday to Friday orders placed before 4.00 pm. (Excluding Bank holidays)
- Deliveries are made on weekdays
- Signature required
|
£3.99 under £40
FREE - spend over £40
|
|
Amazon Shipping:
- 1-2 working days* (During this time deliveries are taking slightly longer than usual. In some cases, your postcode may cause the system to create an RM48 Label witch still passes through Amazon Depots, but will take a little longer to arrive).
- Same day dispatch Monday to Friday on orders placed before 2.00 pm. (Excluding Bank holidays)
- Fully tracked service
- Signature required
|
£2.99 under £40
£1.49 over £40
FREE - spend over £60
|
 |
DPD Next Working Day:
- Next working day
- UK Mainland
- Deliveries made Monday to Friday (excl. Weekends & Bank Holidays)
- Fully tracked service
- Signature required
|
£4.99 under £40
£3.99 over £40
FREE - spend over £60
|
 |
DPD SAT - Saturday Delivery:
- Next working day
- UK Mainland
- Deliveries need to be made by Friday 4 PM ( If an order is placed after this time it will be sent the following Monday via DPD Next Day Service and you will be reimbursed the difference. )
- Fully tracked service
- Signature required
|
£8.49 under £40
£7.99 over £40
£5.99 over £60
|
 |
International Shipping:
- Shipping Rates are calculated at checkout for your specific country.
- Options - Royal Mail & DPD
- Fully tracked service
PLEASE BE AWARE
You will have import duty & fees upon arrival of your parcel.
We have removed the VAT from international purchases, so you are not charged twice!
|
Calculated at Checkout
|
