Ramsey Treats 100ml Shortfill

Shipping Prices

Royal Mail First Class Shipping:

• First class shipping is 1-3 working days
• Same day dispatch Monday to Friday orders placed before 4.00 pm. (Excluding Bank holidays)
• Deliveries are made on weekdays and Saturday
• Signature required

£4.99 under £40

£3.99 over £40

FREE - spend over £60

Royal Mail Second Class Shipping:

• 2-5 working days
• Same day dispatch Monday to Friday orders placed before 4.00 pm. (Excluding Bank holidays)
• Deliveries are made on weekdays
• Signature required

£3.99 under £40

FREE - spend over £40

DPD Next Working Day Main Land:

• 1 HOUR TIME SLOT
• Next working day
• UK Mainland
• Deliveries made Monday to Friday (excl. Weekends & Bank Holidays)
• Fully tracked service
• Signature required

£4.49 under £40

£3.49 over £40 

FREE - spend over £60

DPD SAT - Saturday Delivery:

• 1 HOUR TIME SLOT
• Next working day
• UK Mainland
• Deliveries need to be made by Friday 4 PM ( If an order is placed after this time it will be sent the following Monday via DPD Next Day Service and you will be reimbursed the difference. )
• Fully tracked service
• Signature required

£8.49 under £40

£7.99 over £40

£5.99 over £60

UPS International:

• Delivery times depend on the country
• Same day dispatch Monday-Friday on orders placed before 4 pm (excluding bank holidays)
• Fully tracked service
• Signature required

Fixed rates, calculated at checkout

International Shipping:

• Shipping Rates are calculated at checkout for your specific country.
• Options - Royal Mail & DPD
• Fully tracked service

PLEASE BE AWARE
You will have import duty & fees upon arrival of your parcel.
We have removed the VAT from international purchases, so you are not charged twice!

Calculated at Checkout

HOW TO RETURN A PRODUCT?

During this very uncertain time, due to staff shortages. Returns are being dealt with within 48 hours of receiving.
Sorry for any inconvenience.

Refunds

• PayPal Refunds will be instant.
• International parcel refunds / claims cannot be processed until 28 days have passed without scan or delivery.
• Card refunds will be processed at the end of every working day and can take 1-3 working days.
  Return Exceptions
• Some items can not be returned if they are opened unless faulty.
• Merchandise that has been used or altered may not be accepted for return or exchange.
• We don't accept mods back that do not charge, we recommend using an external charger rather than charging through the mod where possible for battery safety.
• Original packaging must be kept to gain any refunds/replacements
  
  

Faulty items

• Please allow 48 hours after we have received your item to investigate the fault
• If deemed faulty, we will offer you store credit to place a new order through our site - giving you a new invoice & warranty from purchase date
• If an item is found not to be faulty, it will be returned to you via Royal Mail 2nd class tracked service and will not be eligible for a refund or replacement.
• If found faulty within 30 days of purchase date, you are entitled to either a store credit or refund.
• If found faulty after 30 days but within our 90 day warranty, you will either be offered a repair or store credit.