COVID-19 / CHRISTMAS COURIER DELAYS.
During this time there are severe delays throughout many services.
Royal Mail being the worst effected at the moment.
Unfortunately, we CANNOT reship ANY UK orders until the due date is reached along with a further 10 days duration - as seen on the RM Website.
International orders must allow 30 days to receive before we’re able to claim & reship.
Even after this period has passed we are still seeing orders arrive!
Please be patient, as we are dispatching on time but once it’s been received by the courier, there is little to nothing we can do to speed up the arrival until the time above has passed.
We strongly suggest you select a next day service. DPD - UPS - FedEx for guaranteed Christmas Delivery.
Our phone lines will not be open for customer service from 24th December through till 2nd January but we will still be dispatching.
Our only closure days over the Christmas Period are:
NEW YEARS DAY
Thank you for your continued support
Have a great Christmas & New Year